Triple innovation program — workplace, AI sales, onboarding
65% unproductive time turned into AI-powered selling
About
Largest energy-independent acceptance network in Europe — 70,000 stations, 938,000 charging points. €19 billion transaction volume.
Challenge
65% of sales workforce time unproductive during car travel. Plus: workplace return motivation and inefficient onboarding.
Solution
Co-developed an AI-powered Sales Agent — from problem identification through concept validation to working prototype — enabling hands-free CRM briefings during travel. Created AI video personas for workplace feedback. Live-coded onboarding MVP. All three solutions endorsed by senior management for implementation.
Outcome
All three solutions greenlit for production by senior management. The AI Sales Agent alone reclaims 65% of previously unproductive travel time for the sales workforce. When DKV's own IT couldn't deliver the prototype, he built it with his own partners, at his own cost — and on its strength, DKV rebuilt its entire FrontRunners innovation programme with him.
He built the prototype himself, on his own dime, when no one else would — and a programme that used to fill shelves started to ship.
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